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Closed AI versus Open AI

Our Philosophy

RocketDocs recognizes the key to effective AI utilization lies in a balanced blend of innovative technology and dependable accuracy. Instead of merely embracing AI trends, our focus is on selecting the right AI partner capable of navigating the complexities arising from automation.

The Right Balance

RocketDocs employs a two-tiered AI model:

  • Autofill AI: This functionality relies on a repository of pre-approved answers, ensuring accuracy and consistency by drawing from a vast pool of verified information.
  • Private Generative AI: Designed to handle new queries creatively, it predicts intelligent responses based on factual information in the knowledge base, introducing adaptability for unprecedented contexts.

How Hybrid AI Works

This combination allows RocketDocs to strike a balance between reliability and innovation. The Legacy AI guarantees accuracy and consistency, while the Next Gen AI introduces creativity and adaptability for novel situations.

In handling Requests for Proposals (RFPs), RocketDocs efficiently matches incoming queries with pre-addressed ones using Legacy AI. For unique or nuanced queries, the Next Gen AI generates creative yet factually accurate responses, showcasing the innovation in RocketDocs' approach.

Unlike a purely generative approach, RocketDocs employs a hybrid model, leveraging the strengths of both AI types. This strategy acknowledges the importance of a factual foundation while allowing room for creative problem-solving. Generated responses undergo human review to minimize the risk of outdated or inaccurate information.  

Data Security

RocketDocs emphasizes user-centric AI solutions, integrating Legacy and Next Gen AI seamlessly within the user's workflow. Privacy and security areprioritized by keeping the proprietary solution inhouse, addressing concerns prevalent in the ever evolving landscape of data security providing comprehensive insights. 

 Closed AI (RocketDocs) 

 Open AI (Chat GPT, CoPilot exc.) 

  • Your data never leaves the VPC.
  • Your data will never be used to make our AI better for your competitors.
  • There is no possibility that your competitor's data will contaminated your generated responses as a result to retaining our AI on their data.
  • Our AI is RAG based, your results improve anytime your data improves. There is no need to wait for the AI to be retrained to see improvements.
  • It does not have access to the internet. There is less chance that the AI will just make up a response based off of something it finds in the wild. We will even let you know where your results originated from.
  • By it's very nature your data has to leave your VPC to use a 3rd party open AI.
  • Your data may be used to make competitor's results better.
  • The AI can be contaminated by retraining the AI on their data
  • If it is not RAG based, then your results need to wait for event's to see improvements. (I.E. AI fine tuning)
  • Can pull from un-vetted sources.

Additional Benefits from RocketDocs Closed AI 

Minimized AI Hallucinations A vector database approach reduces inaccuracies in AI responses, enhancing reliability and trustworthiness.  Closed AI allows for more customization and control over the AI model, as it is a private instance running on the customer's own server.  AI Reliability Leveraging a vector database and offering flexible LLM integration sets a standard for reliability and precision. 
Controlling Information Hybrid AI ensures the content doesn't grow unchecked, prioritizing human-approved answers before generated.
Closed AI is fully integrated with the RocketDocs platform, providing a seamless experience for customers, whereas Open AI may require additional setup and integration efforts. 
Factually Accurate AI Balancing creativity in language with a focus on factual integrity provides comprehensive insights.