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Manage Request Tickets

1. At the top right you can click on your profile picture or initials to open your account. Select requests.

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2. This will open a page of all requests you are connected to.

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3. To view only the requests that you have created select created by me.

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4. If you click on a ticket it will take you to the view below:

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📋Note:

This view allows you to see and do many things.

  1. Status - Lets you know the status of your ticket.

  2. Notifications - We suggest to make sure these are on. This will allow the system to e ail you with changes to your ticket including our team writing you.

  3. Activity - This will show all activity of the ticket including comments, questions, and updates from our team at RocketDocs.

  4. Shared With - This will show anyone that has access to the ticket from your company. You can add your team members.